Australian Retail Customers
We offer free shipping on all domestic orders over $100. Orders less than that are shipped for a flat rate of $9.95. All orders are shipped via domestic ground transport with Australia Post. We endeavour to process all orders within 1-3 business days and will notify you with an estimated handling time if there are expected delays. Estimated delivery time frame is 3-10 business days from the date of processing. Tracking is provided in your dispatch email in case the post man runs a little late. W.A and N.T residents please note it may take a little longer to get to you.
USA Retail Customers
Please visit our USA website https://www.siennabyronbay.com
International Retail Customers
We offer free international shipping on orders over $185 AUD and orders less than that we ship via DHL Express for a flat rate of $55. We endeavour to process all orders within 1-3 business days. We cannot ship to all countries (but we can to most!) so please, if your country I.D. is not listed in our drop down menu, send us an email to check shipping availability. Estimated delivery time frame is 5-10 business days from the date of order processing. Tracking is provided on all international orders.
Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country.
For further information, we recommend contacting your local customs office.