9th April 2020
Online orders: We continue to operate. We have limited our staff numbers in the warehouse to one per day. Australia Post and DHL are continuing to deliver your parcels so rest assured your beautiful, non-toxic nail care goodies will still get to you. The government has introduced some restrictions, but as a home delivery and logistics business, we have no restrictions and we are open for business. We are packing and shipping your orders daily as per our usual schedule, so all orders will continue to go out within 24-48 hours.
Sanitation: All orders are packed to the strictest hygiene standards and we have stringent protocols in place. Each day starts with a full workplace sanitation. We are using hand sanitiser and washing hands regularly throughout the day. Our doors are left open for delivery drivers to collect parcels so no doors are handled.
Our team: Our number one priority is the health and safety of our team. Everyone is working from home with the exception of our daily allocated warehouse team member. Everyone is still employed and here to help and answer your questions. We are e-meeting daily to check on our staff and make sure everyone is well and feels connected.
Australia Post and DHL: All orders continue to go out as usual. Our delivery services are operating with slight modifications that should not affect delivery times. Please check your tracking details for live updates.
Contact: If you have any questions please get in touch via our contact form.
Live updates: Head to our Instagram and FB pages for stories updates during COVID-19.
Take care and stay safe,
Danielle & The Sienna Team